Privacy Policy.
Our commitment to protecting your personal data and respecting your privacy.
Last updated: 16 July 2026
Hera Sweaters Limited (“Hera Sweaters,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This policy explains what we collect when you use herasweaters.com and our related pages, why we collect it, how we use and protect it, and the rights you have over it.
By using our website or submitting an inquiry through it, you agree to the practices described below. If you are in the EU/EEA, our GDPR Compliance page summarizes your rights and how to exercise them.
Who we are
Hera Sweaters Limited is a knitwear manufacturer based in Pechain, Jampur, Sonargaon, Narayanganj, Bangladesh. For the purposes of the EU General Data Protection Regulation (GDPR), Hera Sweaters Limited is the data controller for personal data collected through this website.
Contact for privacy matters:
Email: info@herasweaters.com
Phone: +880 1881-500051
Address: Pechain, Jampur, Sonargaon, Narayanganj, Bangladesh
What data we collect
We only collect what we need to respond to business inquiries and operate the site.
Information you give us — when you complete the project inquiry form or otherwise contact us, we may collect your:
- Full name
- Company name
- Work email address
- Country
- Estimated annual order volume
- Project brief and any details, files, tech packs, sketches, or references you choose to send
- Any other information contained in your message
Information collected automatically— when you visit the site, we may collect limited technical data such as your IP address, browser type, device information, pages visited, and referring website. This is done through cookies and similar technologies (see “Cookies and analytics” below).
We do not intentionally collect special categories of personal data (such as health, ethnicity, or religious information), and we ask that you do not send such data through our forms.
Why we use your data and our legal basis
We process your personal data for the following purposes:
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to your inquiry and preparing quotations or samples | Steps taken at your request prior to entering a contract; our legitimate interest in serving buyers |
| Communicating with you about your project | Legitimate interest; performance of a contract |
| Operating, securing, and improving the website | Legitimate interest |
| Analytics and understanding site usage | Consent (where required) or legitimate interest |
| Complying with legal obligations | Legal obligation |
We do not use your inquiry data for automated decision-making or profiling.
Cookies and analytics
Our site uses essential cookies to make the site work and remember preferences, and privacy-friendly analytics to understand how visitors use our pages.
You can control or disable cookies through your browser settings. Blocking some cookies may affect how parts of the site function. Where required by law, we will ask for your consent before setting non-essential cookies.
How we share your data
We treat buyer inquiries as confidential and we never sell your personal data. We do not share your project briefs with third parties for their own marketing.
We may share limited data with:
- Service providers who help us run the website and business (for example, hosting, email, and analytics providers), under agreements that require them to protect your data and use it only on our instructions.
- Legal and regulatory authorities, where we are required to do so by law or to protect our rights.
- A successor entity, in the event of a merger, acquisition, or reorganization of our business.
International data transfers
We operate from Bangladesh and serve buyers in the European Union and elsewhere. This means your data may be transferred to and processed in countries outside your own, including Bangladesh, which may have different data-protection laws.
Where we transfer personal data of individuals in the EU/EEA, we take steps to ensure an appropriate level of protection, such as using contractual safeguards with our service providers. You can contact us at info@herasweaters.com for more information on these safeguards.
How long we keep your data
We keep inquiry and contact data only as long as necessary for the purpose it was collected — typically for the duration of our discussions and any resulting business relationship, plus a reasonable period afterward for record-keeping, legal, and follow-up purposes. When data is no longer needed, we securely delete or anonymize it.
How we protect your data
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including secure hosting, restricted access, and encrypted connections (HTTPS). No method of transmission over the internet is completely secure, but we work to protect your information and review our safeguards regularly.
Your rights
Depending on where you live, and particularly if you are in the EU/EEA under GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Eraseyour data (“right to be forgotten”)
- Restrict or object to our processing of your data
- Data portability — receive your data in a portable format
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with your local data-protection authority
To exercise any of these rights, email us at info@herasweaters.com. We will respond within the timeframe required by applicable law (under GDPR, normally within one month). See our GDPR Compliance page for a step-by-step guide to making a request.
Children’s privacy
Our website and services are intended for businesses and professional buyers. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
Links to other sites
Our site may contain links to third-party websites (for example, our LinkedIn or Instagram pages). We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be posted on this page.
Contact us
If you have questions about this Privacy Policy or how we handle your data, contact:
Hera Sweaters Limited
Email: info@herasweaters.com
Phone: +880 1881-500051
Pechain, Jampur, Sonargaon, Narayanganj, Bangladesh